Returns Form

Name:	Required
Account Number:	Required
Your Postcode:	Required
Your Email:	Required

Invoice Numbers	Item Code	Quantity	Reason For Returning	Replacement?	Original Packaging?
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes
				No Yes	No Yes

Returns and Disputed Goods

Any shortages, damages or discrepancies must be notified to the Company within 3 days of receipt. Credit/replacement goods will not be entertained after this period.

The Company does not accept any goods for return unless consent has been expressly given. If a return is agreed the Company reserves the right to levy a restocking fee of 20% of the net goods value with a minimum charge of £20. Refunds will be issued as credit notes. The company does not accept damage claims that have resulted in the misuse of the product.

The customer will meet delivery costs incurred by the customer returning goods and under no circumstances will the Company accept any postage and packaging or delivery costs incurred by the customer on returned goods.

All goods supplied by the Company are handmade and hand painted; the Company cannot therefore accept any responsibility for slight variations in colour, size or shape.

All published dimensions are approximate.

All designs are the property of R.V. Astley and under no circumstances are to be reproduced or copied. Copyright law applies.