Cookie Policy

RV Astley uses cookies and similar technologies in order to recognise return customers and to facilitate and improve the customer browsing experience.

What is a Cookie?

A cookie is a text file which contains information helping a computer or device to remember something a user has done previously on that website, e.g. the items in a customer's basket. A cookie is placed by the website within the computer or device via the user's web browser, and is subsequently sent back to the same website by the browser.

Cookies are harmless files and do not carry viruses, install malware or cause any harm to your computer.

RV Astley uses cookies to help deliver the best shopping experience for customers. We use different types of cookies (outlined below) including authentication cookies, which help the website recognise whether a user is logged in or if it needs to ask the user to do so.

The website also employs cookies and similar technologies placed by third party partners, which enables us to provide users with relevant advertising and further improve the shopping experience.

Do I have to accept the use of cookies?

By using RV Astley website, mobile website and associated Apps, you agree to our Privacy Policy and to the use of cookies by RV Astley and carefully selected third party partners. If you do not agree, please refer to the Managing Cookies section for details on how to disable cookies.

Please note that, to make full use of RV Astley website, cookies need to be enabled on your browser as certain features will not work if cookies are disabled.

If you choose to disable cookies, you may still browse the site but the online shopping experience will be diminished. For example, if cookies are not allowed then you will not be able to complete a purchase, as cookies are required throughout all stages of the ordering process.

How long do you keep cookies for?

Most cookies will only be kept for the duration of a visit to RV Astley. Some cookies, including those placed by our carefully chosen third party partners, may be kept for longer.

Do cookies contain personal information?

Although cookies enable an improved shopping experience by helping RV Astley website recognise return customers, we can confirm that cookies do not contain confidential information. This includes personal details such as home address, telephone number and/or credit card details.

However, RV Astley does not control the information stored by third party cookies.

What types of cookie do you use?

Like most retail websites, RV Astley uses two primary types of cookie: session cookies and persistent cookies.

Session cookies last only for the duration of your visit to RV Astley website. These cookies help users' complete key activities on the website, such as placing an order, and generally help improve the shopping experience. Session cookies are administered by us and no personal data is stored after you have left the website.

Persistent cookies are stored on your computer or device's browser and remain until they are deleted or expire. These cookies are used to measure user engagement for marketing purposes and to support your experience on the website, allowing us to test enhancements and further improve customer's online browsing.

Managing Cookies

If you would like to manage the cookies placed on your computer or device, then there are options available to you.

Change your cookie settings by accessing your browser's help menu, which should inform you how to go about the process depending on the browser you are using. Browser settings may be changed to prevent cookies from being accepted or, alternatively, the type of cookies you wish to refuse for example, most browsers offer users the option to allow first party cookies but refuse third party cookies.

Changing cookie preferences may result in reduced functionality when using the site. You will still be able to browse but will, for example, not be able to place an order as deleting certain cookies will remove items from your basket.

You can also delete cookies stored in your browser after you have been online. Whilst this does not mean you won't continue to collect cookies after future browsing sessions, it means you have the freedom to delete your cookies after visiting a site. To clear cookies on all devices, you need to clear all browsers on all different devices used.

Browser settings

You can manage the cookies on your computer or devices through your internet browser - simply use the links provided below. Please note RV Astley is not responsible for the content of external websites.

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